Frequently Asked Questions

Get answers to common questions about Package 1.

Makeup results typically remain fresh for 8–12 hours with proper setting; lashes can last 2–3 weeks depending on your natural lash cycle and aftercare. We provide touch-up tips and recommend avoiding oil-based products to extend wear.

Absolutely. Every Package 1 booking begins with a consultation so we can adjust lash length, volume, and makeup intensity. Bring inspiration photos and discuss any concerns so we can craft the perfect, personalized look.

We recommend a patch test for clients with sensitive skin or known allergies, especially for eyelash adhesive. A small patch 24–48 hours prior helps prevent reactions and ensures a safe, comfortable experience.

Come with a clean, makeup-free face and remove contact lenses if possible. Bring reference photos and inform us of any allergies or recent treatments. Arrive a few minutes early to relax and complete a brief consultation.

Yes—refill appointments are available and recommended around 2–3 weeks depending on retention. Touch-up policies vary by technician; contact the salon to book a refill and we’ll advise the ideal timing for your lashes.

Avoid water and steam for the first 24 hours, rubbing or picking at lashes, and oil-based cleansers that break down adhesive. Sleep on your back when possible and follow our aftercare tips to maximize longevity.