Frequently Asked Questions

Get answers to common questions about Lash Removal.

Most Lash Removal appointments take 20 to 45 minutes, depending on extension volume and adhesive. Your technician assesses each client's lashes and works carefully to remove extensions efficiently while minimizing discomfort and protecting natural lash integrity.

When performed correctly by trained professionals, Lash Removal should not damage natural lashes. We use gentle solvents and techniques to dissolve adhesive and remove extensions safely, minimizing breakage and supporting healthy natural lash shedding and regrowth.

We strongly discourage DIY removal. Improper techniques or harsh products can cause adhesive residue, lash loss, or skin irritation. A professional removal ensures safe adhesive breakdown, careful isolation, and minimal trauma with appropriate aftercare advice to protect your natural lashes.

Arrive with a clean, makeup-free eye area and avoid oil-based products for 24 hours prior. If you wear contact lenses bring a case to remove them. Bring any aftercare questions so your technician can tailor guidance to your needs.

Yes. Keep the eye area clean and avoid oil-based products, heavy eye makeup, and steam for 24–48 hours. Use recommended gentle cleansers and serums, avoid rubbing, and follow your technician's guidance to support lash recovery and prevent irritation.

Often you can receive a refill or new set the same day if your natural lashes are healthy and no irritation occurs. Sometimes technicians recommend waiting 24–48 hours to allow skin and lash adhesive sites to settle.